Data Privacy & Client Information
How do we ensure your sensitive shipping manifests and commercial invoices stay confidential? We've engineered our internal transit protocols to prioritize encryption at every touchpoint. We don't just move freight; we manage information flow between Glendale and your final destination with absolute discretion.
Our team collects essential data—names, addresses, and freight specifications—strictly to facilitate forwarding agent coordination and customs clearance. We'll never sell your route data to third-party marketing firms.
Information Usage
We're focused on efficiency. Your data is used to optimize delivery routes, manage warehouse inventory, and provide real-time tracking updates. Without this data, the global logistics chain breaks down.
Retention Policy
We retain quotation records for 7 years to meet federal auditing requirements. After this window, digital records are purged and physical documents are shredded via secure disposal partners.
Frequently Asked Questions
Who has access to my cargo details?
Only authorized logistics personnel and necessary government customs officials. Internal access is strictly role-based.
Can I request a data export?
Absolutely. You'll receive a comprehensive CSV of all historical transit logs associated with your account within 30 days of request.